Stay up to date on What's Happening at Family Savings
So, why not skip a payment on your Family Savings Credit Union loan
and do just that? For a $25 skip-a-payment fee per payment skipped,
you can have the extra cash you need to make the season even brighter
for you and your family. Skip a payment, skip the holiday money stress,
relax and enjoy the season.
$25 fee(s) or method of payment. Remember to return the form and payment to us BEFORE your December 2021 loan payment is due.
Change in Terms Notice
Effective November 8, 2021, the Family Savings Credit Union Fee Schedule will include the following changes:
NGAGE Spending- The Foreign ATM Fee/Surcharge Refund Allowance will be changed from unlimited to $20.00. The Non-Qualified Dividend Rate will be reduced from 0.05% to 0.01%.
Free Check Order- The allowance for members ages 50 and better will be reduced from unlimited to 2 boxes per year. (One box per order)
Returned Mail/Bad Address Fee- will increase from $2.00 per month to $5.00 per month.
Stop Payment Fee (Share Draft, ACH or Money Order)- The fee will increase from $15.00 to $30.00.
Wire Transfer Fees-An Incoming Domestic Wire Transfer Fee of $10.00 will be implemented. The Outgoing Domestic Wire Transfer Fee will increase from $10.00 to $20.00. The Outgoing International Wire Transfer Fee will increase from $35.00 to $45.00.
3 x 5 Safe Deposit Box- The Annual Rental Fee will increase from $10.00 to $15.00.
5 x 5 Safe Deposit Box- The Annual Rental Fee will increase from $15.00 to $20.00.
3 x 10 Safe Deposit Box- The Annual Rental Fee will increase from $20.00 to $30.00.
5 x 10 Safe Deposit Box- The Annual Rental Fee will increase from $30.00 to $40.00.
10 x 10 Safe Deposit Box- The Annual Rental Fee will increase from $50.00 to $60.00.
There will be a $100.00 fee for qualified Garnishments, Levies and Subpoenas.
Business Services Fee Schedule:
Business Account Owners will find an updated Fee Schedule for Business Services on the last page of their Monthly statement.
NEW Branch Hours for Gadsden & Rainbow City
- Monday, Tuesday, Thursday & Friday 7:30 am - 4:00 pm
- Wednesday 7:30 am - 12:00 pm
Rainbow City Hours:
- Monday, Tuesday, Thursday & Friday 8:30 am 5:00 pm
- Wednesday 8:30 am - 1:00 pm
- Saturday 9:00 am - 12:00 pm
Call Center Hours:
- Monday, Tuesday, Thursday & Friday 7:30 am - 5:00 pm
- Wednesday 7:30 am - 3:00 pm
New Cartersville East Branch Location!
Family Savings Offers BASSBUCKS!
New SMS/Text VISA Debit/Credit Fraud Alerts
Family Savings CU now participates in the VISA Falcon Fraud SMS/Text Notification program. If fraud is suspected on your Family Savings VISA debit or VISA credit card, you may receive a text message from #23618 which will include the last 4 digits of your card and details of the transaction. You will be asked if the charge is fraudulent or not. You will be asked to text back YES, NO or STOP (to opt-out). Only members who have their MOBILE numbers on file will be texted. If no mobile number is on file or VISA gets no response to the text message from the member, an automated phone call will be sent with the same information. The automated phone message will ask you to answer 2 multiple choice questions to verify your identity. If an alert (text or phone call) is ever in question, please call the number on the back of your card or the VISA after hours number 1-844-834-8560
Members Age 50+ Now receive FREE Checks
GreenPath Financial Wellness - a FREE Member Benefit
Family Savings is pleased to announce the newest member benefit – GreenPath.
As a valued member of Family Savings, we are providing you with FREE access to money management and financial education services.
Family Savings has teamed up with GreenPath in order to bring you GreenPath Financial Wellness, a financial education and counseling program. Through comprehensive education and exceptional service, GreenPath has been assisting individuals for more than 50 years.
As a member of Family Savings, you can receive assistance with:
- Personal and family budgeting
- Understanding your personal credit report and how to improve your score
- Personal money management
- Debt repayment (fees may apply)
- Avoiding bankruptcy, foreclosure, and repossession
GreenPath can give personalized answers to your individual needs. For issues ranging from a proactive savings plan to saving a home from foreclosure, advice is only a phone call away.
GreenPath counselors are available Monday through Thursday 7 a.m. to 9 p.m. (CST), Friday 7 a.m. to 6 p.m. and Saturday from 8 a.m. to 5 p.m. To use this new service, simply call 1-877-337-3399 or visit them on the web at https://www.greenpath.com/Family-Savings
Free Credit Reviews
Use your Family Savings Debit or Credit card with APPLE PAY, GOOGLE PAY, and MICROSOFT PAY where digital payments are accepted. Members will love the digital wallets for the convenience of shopping using their smartphones, the added security, and the options for storing multiple cards rather than carrying them in their purse or wallet. Simple to set up on any supported device such as iPhone, Android and Microsoft phones.
Once your FSCU card has been added, you will be directed to verify the card and your identity by calling 1-844-484-0049. You will be asked a series of questions that will help VISA® determine your identity and verify your card.
When making a mobile deposit using your FSCU mobile app, you agree to endorse all items with your signature and print "For Mobile Deposit Only to Family Savings CU". Family Savings Credit Union reserves the right to reject all items that are not endorsed as specified.