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Newsletters


Summer 2017 Newsletter

Spring 2017 Newsletter


iPay BillPay Upgrade Scheduled August 8th

Look for a new look and feel update to our online iPay BillPay service. Members will enjoy the clean new look with the same convenient time-saving, money-saving and stamp-saving features. Check out the new video! No down time or service interruption is expected with this upgrade.

 

Chip-Enabled Cards are Here!

Family Savings has been gradually replacing our ATM/Debit Cards with chip-enabled cards. Once your ATM/Debit Card expires, you will receive a replacement card with the new chip technology.

Enhanced Security and Fraud Protection. Each time you use your card at a chip-enabled terminal, a one-time code is created to validate the transaction. It's nearly impossible to duplicate.

Widely Accepted Around the World! Your card will be more secure and easier to use when you travel out of country.

If you encounter a non-Chip-Enabled terminal, no worries! You will still be able to swipe the magnetic strip the same as you do today.


New Calhoun Branch is Now Open

Grand Opening and Ribbon Cutting Ceremony will be held Tuesday, August 8th at 11:00 am ET. 

If you live or work in Calhoun, GA, you have probably seen the new construction in front of Home Depot on Curtis Parkway. The Calhoun branch of Family Savings CU has moved to this new modern facility as of June 5th. Members will notice many changes with the new branch, like a large three-lane drive-thru, a drive-up ATM, a spacious lobby with Quick Service Remote Tellers, and many more upgraded services. The same friendly staff will be there to greet you! Look for an exciting GRAND OPENING EVENT announcement coming next month.


Loans by Phone? Really?

YES! Members may call Family Savings and complete their loan application by phone. Our loan officers will take your application, process the loan and send you the forms by email to sign with Docusign. We can deposit the funds directly into your account. Simple, quick and easy! Give us a call at (1-844) FSCULOAN (1-844-372-8562) and ask about our phone loans today! You may also use our online application to apply. We will give you a call and then finalize with Docusign by email. Just as Simple, Just as Quick!


Introducing eDocuments, Family Savings' newest product for delivering eStatments and eNotices

Redesigned for easier reading and navigation, eDocuments can adapt to the device you're using such as a computer, tablet or smartphone. Not only is eDocuments easier to read, it also provides much more information about the products and accounts you use at Family Savings. With a simple click of a button, you can view and print a PDF copy of up to 24 months of statements and notices, retrieve check images from the transaction history, reconcile and search all posted statements for check amounts and descriptions.

Enrolling is easy, login to NetTeller Online Banking. Then click the eDocuments button and follow the instructions. Not currently enrolled in Online Banking?  Simply enroll in NetTeller Online Banking, login and click the eDocuments button then follow the instructions.


GreenPath Financial Wellness - a FREE Member Benefit

Family Savings is pleased to announce the newest member benefit – GreenPath.

As a valued member of Family Savings, we are providing you with FREE access to money management and financial education services.

Family Savings has teamed up with GreenPath in order to bring you GreenPath Financial Wellness, a financial education and counseling program. Through comprehensive education and exceptional service, GreenPath has been assisting individuals for more than 50 years.

As a member of Family Savings, you can receive assistance with:

  • Personal and family budgeting
  • Understanding your personal credit report and how to improve your score
  • Personal money management
  • Debt repayment (fees may apply)
  • Avoiding bankruptcy, foreclosure, and repossession

GreenPath can give personalized answers to your individual needs. For issues ranging from a proactive savings plan to saving a home from foreclosure, advice is only a phone call away.

GreenPath counselors are available Monday through Thursday 7 a.m. to 9 p.m. (CST), Friday 7 a.m. to 6 p.m. and Saturday from 8 a.m. to 5 p.m. To use this new service, simply call 1-877-337-3399 or visit them on the web at   www.greenpathref.com


Kasasa Account Change in Terms

As of December 31, 2016 members are REQUIRED to sign up for eStatements (eDocuments) to maintain or to open a Kasasa branded checking or checking with saver account at Family Savings CU. The qualifications for account rewards will now be 1.) Have 10 POS transactions post and settle before the qualification cycle ends, and 2.) Have a valid email address on file with FSCU.

Please see the new KASASA Terms and Conditions.