What's New

What's New











Family Savings is now offering BillPay at no cost to it's members!  In order to enroll in BillPay at no cost, you must have an open share draft account and you must use the service at least once every (60) sixty days to keep it active.  You must also enroll in E-Statements* when this becomes available. 
 
*E-Statements is an upcoming program that will allow you to view your statement online.
* It's faster than waiting for your statement to arrive by mail
*It's a safe, secure way to view, save and print your statement
*Best of all, its Free!!
 
Watch closely for more information regarding E-Statements!
 
**Important new information regarding
Electronic Sharedraft Transactions**
When using your Sharedraft account to set up electronic debits or credits, please include your full account number as stated below.  If you have existing electronic transactions set up for your account, please verify that you are using the correct Sharedraft account number. 
 
Also, many electronic items may clear your account by a different name.
 
Please remember when you see an electronic item on your statement, check to see if you have made a payment or written a check for that amount.  This also applies to online payments or check by phone payments.



IDENTITY THEFT

Theres a new type of Internet piracy called phishing. Its pronounced "fishing", and that's exactly what these thieves are doing: fishing for your personal financial information. What they want are account numbers, passwords, Social Security numbers, and other confidential information that they can use to loot your checking account or run up bills on your credit cards. In the worst case, you could find yourself a victim of identity theft.  With the sensitive information obtained from a successful phishing scam, these thieves can take out loans or obtain credit cards and even drivers licenses in your name.  They can do damage to your financial history and personal reputation that can take years to unravel. But if you understand how phishing works and how to protect yourself, you can help stop this crime.

Heres how phishing works:

In a typical case, you'll receive an e-mail that appears to come from a reputable company that you recognize and do business with, such as your financial institution. In some cases, the e-mail may appear to come from a government agency, including one of the federal financial institution regulatory agencies. The e-mail will probably warn you of a serious problem that requires your immediate attention. It may use phrases, such as Immediate attention required, or Please contact us immediately about your account. The e-mail will then encourage you to click on a button to go to the institutions Web site.

In a phishing scam, you could be redirected to a phony Web site that may look exactly like the real thing. Sometimes, in fact, it may be the companies actual Web site. In those cases, a pop-up window will quickly appear for the purpose of harvesting your financial information. In either case, you may be asked to update your account information or to provide information for verification purposes: your Social Security number, your account number, your password, or the information you use to verify your identity when speaking to a real financial institution, such as your mothers maiden name or your place of birth. If you provide the requested information, you may find yourself the victim of identity theft.

How to Protect Yourself

1Never provide your personal information in response to an unsolicited request, whether it is over the phone or over the Internet. E-mails and Internet pages created by phishers may look exactly like the real thing. They may even have a fake padlock icon that ordinarily is used to denote a secure site. If you did not initiate the communication, you should not provide any information.

2If you believe the contact may be legitimate, contact the financial institution yourself. You can find phone numbers and Web sites on the monthly statements you receive from your financial institution, or you can look the company up in a phone book or on the Internet. The key is that you should be the one to initiate the contact, using contact information that you have verified yourself.

3Never provide your password over the phone or in response to an unsolicited Internet request. A financial institution would never ask you to verify your account information online. Thieves armed with this information and your account number can help themselves to your savings.

4Review account statements regularly to ensure all charges are correct. If your account statement is late in arriving, call your financial institution to find out why.  If your financial institution offers electronic account access, periodically review activity online to catch suspicious activity.

What to do if you fall victim:

Contact your financial institution immediately and alert it to the situation. If you have disclosed sensitive information in a phishing attack, you should also contact one of the three major credit bureaus and discuss whether you need to place a fraud alert on your file, which will help prevent thieves from opening a new account in your name.

Here is the contact information for each bureaus fraud division:

Equifax - (800-525-6285) P.O. Box 740250, Atlanta GA  30374

Experian - (888-397-3742) P.O. Box 1017, Allen, TX  75013

TransUnion - (800-680-7289) P.O. Box 6790, Fullerton, CA  92634

Report all suspicious contacts to the Federal Trade Commission through the Internet at www.consumer.gov/idtheft, or by calling 1-877-IDTHEFT.

You Can Fight Identity Theft

Heres How:

Never provide personal financial information, including your Social Security number, account numbers or passwords, over the phone or the Internet if you did not initiate the contact.

Never click on the link provided in an e-mail you believe is fraudulent. It may contain a virus that can contaminate your computer.

Do not be intimidated by an e-mail or caller who suggests dire consequences if you do not immediately provide or verify financial information.

If you believe the contact is legitimate, go to the companies Web site by typing in the site address directly or using a page you have previously book marked, instead of a link provided in the e-mail.

If you fall victim to an attack, act immediately to protect yourself. Alert your financial institution. Place fraud alerts on your credit files. Monitor your credit files and account statements closely.

Report suspicious e-mails or calls to the Federal Trade Commission through the Internet at www.consumer.gov/idtheft, or by calling 1-877-IDTHEFT.

 




  

Cha-Ching Online

Do you find yourself fighting a teenager for time on the computer?  Sorry, this might make it worse.  Cha-Ching Online provides a wealth of information about finances and makes it fun too!  Teens can learn all about saving and spending, find out what other teens think about money and related topics, play some cool games and download stuff and more.  Click here for details.




 
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